Yumbles Reviews
Yumbles Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Yumbles has a 1.7 star rating from 8 customer reviews and consumers are mostly dissatisfied; many report unexpected subscriptions, billing issues, refund requests, and poor customer service.
Key Takeaways for Future Customers
- Check Yumbles reviews and read terms before ordering.
- Monitor bank statements for unexpected subscription or auto-ship charges.
- Expect difficulty contacting customer service; request refunds promptly if needed.
Negative Feedback / Risk Areas
- Frequent reports of unauthorized charges and billing for subscriptions.
- Slow or absent refunds and poor contact access via website and phone.
- Orders not as described and high price level complaints.
Positive Feedback
Some customers like the diverse gluten free range and say protein bars and certain products are good.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Yumbles has a 1.7 star rating from 8 customer reviews and consumers are mostly dissatisfied; many report unexpected subscriptions, billing issues, refund requests, and poor customer service.
Key Takeaways for Future Customers
- Check Yumbles reviews and read terms before ordering.
- Monitor bank statements for unexpected subscription or auto-ship charges.
- Expect difficulty contacting customer service; request refunds promptly if needed.
Negative Feedback / Risk Areas
- Frequent reports of unauthorized charges and billing for subscriptions.
- Slow or absent refunds and poor contact access via website and phone.
- Orders not as described and high price level complaints.
Positive Feedback
Some customers like the diverse gluten free range and say protein bars and certain products are good.
Media from reviews
London, England
Order 103****
Yumbles have taken £31.20 from my account on the 20th July please urgently refund this payment thank you
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Bexley, Bexley
Possible scam
Order for £31.20 that appeared on my account for 2nd June was not mine. It also said continuous. I want it cancelled, please.
- Poor contact access
Preferred solution: Full refund
User's recommendation: Have phone contact
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Bexley, Bexley
Possible Scam
Order for 2.6.26 for £31.20 was not sent by me. It also said continuous. I want that cancelled please.
Preferred solution: Full refund
User's recommendation: Have some phone access
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Bexley, Bexley
Order
Very happy with the produce but the order seems to have been increased the next month. I did not want a repeat order.
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Chester, Cheshire
Not as described
- - What arrived looked cheap and nothing like the website pictures.
- - Refund denied when it did not match my order.
See photos. I ordered panettone cakes as gifts based on pictures on their website.
What came looked cheap and nothing like the web advert.
I asked if I could send them back for a refund as it was not what I ordered, and they said no. Feels like a rip-off, and I wish I hadn't wasted my money.
- Mike looking gifts and food
- Not as described
- Not cheap
Preferred solution: Full refund
User's recommendation: Don’t bother, rip off
London, England
Unauthorised charge to my account
A "membership subscription" was charged to my bank account, one month after a single purchase was made. I never applied for any such membership at the time of my original subscription. Am attempting to recover this "subscription" via my bank.
User's recommendation: be very wary if making a purchase.
London, England
Unexpected withdrawal on my account
I'm glad to report, that confusion over "subscription membership" fee taken from my account after an earlier purchase, has been resolved, and the "subscription" amount taken from my bank, has now been paid back by Yumbles.
User's recommendation: Excellent product, but take care when ordering to read conditions on website thoroughly
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: No communication from sender
My problem was communicated to the sender and the problem was resolved . The problem was that they had the wrong email address
Stockholm, Stockholm
Money taken out of bank account repeatedly
- - Money has been taken from our account for five years without return or authorization.
- - Cannot reach company; contact page errors and no one answers.
Money taken out of our account for the past 5 years and received nothing in return and never authorised this. Cannot get through to company, contact us page goes to an error message. No one answers the phone
User's recommendation: Do not buy anything from this company
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Wrexham, Wrexham
Took a subscription amount out of my bank when I didnt subscribe or open an account
Nothing has happened because I havent been able to speak to anyone just told to leave a message. Not good enough
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Manchester, England
Resolved: Order not processed
- - -Order for a BFPO address; they don't deliver to BFPOs and gave no reason.
- - -They were told not to use abusive language.
- - -They won't use Yumbles again.
I ordered a Christmas hamper to send to friends who live abroad and have a BFPO address. After accepting my order, I was contacted a day later to be told they didn't deliver to BFPO addresses.
No reason was given. I replied saying "You are hopeless.
Why didn't you tell me when I placed my order?" They replied telling me not to use abusive language! I've ignored Don't usethem and certainly won't use Yumbles again.
User's recommendation: Don't use
Hello there. We are sorry to hear you were disappointed that your delivery address couldn't be covered.
It is super rare for a seller to decline an order. Unfortunately we can't identify you nor therefore your order to be sure what happened but as general info we can say * Yumbles is a marketplace only for UK delivery. This is explained on the site and at checkout you can only enter UK addresses but that does rely on how you enter the address to detect that correctly at the point you order. * As a marketplace each seller determines whether they can cover all 4 postal regions of the UK depending on the courier services they use, where they are based and the perishability of their items (for example short shelf life, chilled items made in Cornwall cannot typically be sent to the Scottish Highlands).
* Again if the address is correctly recognised when you enter it as being in a region the seller in question cannot cover, then you will see that too at checkout.
If you need any further help please do get in touch with us directly via the Contact Us page - it would also help us then identify your order and look into exactly what happened in your case. All the best Yumbles
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerWarning others
- - Would not use again.
- - No tracking number provided.
- - Did not arrive on the stated date.
- - Customer must chase the maker.
Would never use again. Never provided a tracking number.
Did not come on the date stated. What is the use of them as the middleman if they won't chase up the maker for you and the customer has to do it?!
Preferred solution: Apology
User's recommendation: Don’t use
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: Got ripped off
- - Ordered a bottle of toffee vodka.
- - They said it was sent, then it wasn't.
- - There was no tracking; I haven't received it and I have been scammed.
Company fixed the issue and I have been provided with full refund. By ringing and leaving a message. Ring them.
I ordered a bottle of toffee vodka
They said it had been sent but then said it hadnt
Sothey said they sent it againI still havent received it and they know that because there was no tracking
I have been scammed
Auctions and Marketplaces Expert Talks
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Nathan Grant, a Senior Credit Industry Analyst with Credit Card Insider. Nathan specializes in credit cards and online payments.
Ashton-Under-Lyne, Tameside
No order arrived
Rubbish customer service..still waiting my order...which was paid for right away...pity not as fast with their service... Want my order...no stars
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Leighton Buzzard, England
Unknown subscription
- - 4 items shipped in 3 consignments (packaging waste).
- - Didn't realize it was a marketplace.
- - Billed for an annual subscription without notice.
Bought 4 items from them, came in 3 different consignments (waste of packaging). Didn't realize it was a marketplace like Amazon.
Then, a month later, got billed for an annual subscription without my knowledge.
Very disingenuous way to do business, in my opinion. Will not recommend and will not be using them again.
- Diverse gluten free product range
- Underhand way of signing you to an annual subscription
Preferred solution: Full refund
User's recommendation: Be careful in what you sign up for.
Hello Garry We are very sorry to hear that, it sounds like you inadvertently selected the optional membership without sufficiently understanding it. we'd like to look into this further and assist you directly.
could you please contact us at Support@***.com so that our team can help resolve this for you? we appreciate your patience and look forward to hearing from you Thank you
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: Signed into a subscription I never wanted after placing an order
- - Got tied into a subscription I didn't want after buying a gift.
- - It felt totally misleading and bordering on a scam; avoid buying from yumbles.
Company fixed the issue and I have been provided with apology.
Bought a Christmas gift and somehow got tied into a subscription I never wanted or needed. Totally misleading and bordering on a scam. Do not buy from yumbles or make sure you are signing into something you don't want.
Preferred solution: Full refund
User's recommendation: Avoid
I bought a birthday gift and somehow got tied into a subscription I never wanted, needed or agreed to. Totally misleading and bordering on a scam. Do not buy from Yumbles or make sure you are signing into something you don't want.
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Hello Anne To check what this charge is for - and if needed cancel it - please see this help page: https://help.yumbles.com/hc/en-gb/articles/33448794047762-What-is-this-charge-I-have-a-payment-I-don-t-recognise You will also find the link to Contact Us on that page if you need any further assistance. We'd be happy to help. Thanks Yumbles
Hi there *** - To check what this payment is for and if needed cancel it please see our help page here: https://***/hc/en-gb/articles/334487****7762-What-is-this-charge-I-have-a-payment-I-don-t-recognise That page includes a link to contact us if you need our direct help. We'd be happy to assist you. Thanks Yumbles